Delivery & Returns
Delivery & Returns
All fragrances are 100% Authentic with money back guarantee.
Delivery
All orders are picked and processed between 1 – 2 business days. All orders ship from Florida. Upon your orders shipment you will be emailed a tracking number to view its transit, via UPS Ground (1-5 days transit) or USPS Priority Air (1-3 days transit). You may also view the tracking information under 'my account' if you have created one. Orders will only ship within the United States and Puerto Rico. Order with value over $250 will have signature required.
Returns
As a 5 star rated company, we offer 100% Hassle Free Returns on all orders. Orders may be returned up to 21 days from the ship date for a full refund minus shipping and gift-wrap charges (if selected). If you would like to return a product from your order simply send the unopened product back to the address below in its original sealed packaging. You can expect a timely refund upon the return of the product. If shipping was free for your order it will be deducted from the credit we apply to your refund. Please note, we do not accept returns for testers (if purchased). There may also be a restocking fee of up to 30%..
Shipping cost is non-refundable for undelivered, unclaimed, returned and refused packages, unless the error was on our part.
Returns are to be sent:
2052 NW 23 Ave., 33142 Miami FL
email:
online@filthyfragrance.com
Cancellations
There is a cancellation fee of $4.00 for all orders.